This website has been built to comply with current web standards, but is accessible to any browser, screen reader or Internet enabled device.

Department of Justice and Community Safety

CURRENT PUBLICATIONS & FACT SHEETS

Fair Trading provides a range of publications and fact sheets for both consumers and traders. To access copies you can:

  • download a PDF version, if available (you will need Acrobat Reader)
  • view as a web page, if available
  • email us with your publication request
  • call us on 6207 0400 with your publication request

CURRENT PUBLICATIONS

Consumer Guide for ACT Seniors

Fitness Industry Code of Practice

Harassment and Coercion  - what is harassment and coercion?

Indigenous Consumer Guide

Leases: Commercial and Retail Handbook

Misleading Conduct -information about misleading conduct

Motor Vehicle Service & Repair Industry Code of Practice (PDF) - a brochure outlining the Motor Vehicle Service & Repair Industry

Motor Vehicle Service & Repair Industry Code of Practice (PDF)

Packaging Checklist (PDF) - ACT laws require that relevant information is contained on the labels and packages of certain products. This checklist provides you with things to look for when buying packaged goods and to help you decide which product best suits your needs.

Reality Check - a real estate guide for buyers and sellers in the ACT (PDF 10.14 MB)

Retirement Villages Code of Practice (PDF) - a brochure outlining the Retirement Village Code of Practice

Retirement Villages Handbook (PDF) - download the Retirement Villages Handbook

Renting Book (PDF) - a guide to your rights and responsibilities as a tenant, property owner or real estate agent - issued under the Residential Tenancies Act 1997

Right It - Write It (pdf) - a guide to successful resolution of consumer issues.

Scams and Consumers (PDF) - a DL brochure outlining what to look out for in regard to scams

Toy Safety Checklist - 10 things you should know before buying a toy  

Trade Measurement (PDF) - a brochure introducing the Trade Measurement Unit

Uncollected Goods (PDF) - screen view 153KB print only 168KB

Unsolicited Goods - what constitutes unsolicited goods?

CARE INC Financial Counselling Service - Surviving and Thriving - Resource Kit for people on low incomes within the ACT and surrounding districts. CARE's updated guides to family budgeting "Budgeting for Life" (March 2006) and "Surviving Debt" (December 2006) can be found at www.carefcs.org

 

 

CURRENT CONSUMER FACT SHEETS

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z