WHAT'S NEW
AUSTRALASIAN CONSUMER TASKFORCE SURVEY - the Taskforce would like to know about any scams that you have received.
ALERT An Introduction Agent scam is occurring in the Northern Territory but the "scammer" moves localities. Read details here
CONTACT US
Our
location is 255 Canberra
Avenue, Fyshwick
Our
business hours are: 9am - 4.30pm
Fitness Industry Revised Code of Practice Draft
Public comments are invited on the Draft Revised Fitness Industry Code of Practice
Access to the draft is available from this linked page.
Continuing Professional Development for the Real Estate Industry
- Full
Guideline 2005 (Schedule 1)
- Framework
- Log
CURRENT MEDIA RELEASES
NEW PUBLICATIONS
Consumer Guide for Seniors - provides information to help people make good purchasing and financial decisions
Right It - Write It - provides examples of letters that can be used as the basis for resolving problems or disputes with traders If you would like a copy of either publication, send your name, address and a contact phone number to ORS@act.gov.au and a copy will be sent to you. Please specify the publication you would like.

Reality
Check - a real estate guide for buyers and sellers
in the ACT - download here (PDF 10.14 MB). Click
here if you would like a copy to be sent to you.
Indigenous Consumer Guide - an information handbook to help Indigenous people understand their consumer rights.
Public Register of Building Compliance and Pest Inspection Reports
Site update - We are currently updating our publications. Over the next few weeks, a range of consumer FACT SHEETS will be added to the site.

Office of Regulatory Services
Births, Deaths & Marriages
Parking
Fair Trading & the ICRC
Rental Bonds
Land Titles
WorkCover
Business & Industry Licensing

