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Department of Justice and Community Safety

WHAT'S NEW

 

AUSTRALASIAN CONSUMER TASKFORCE SURVEY - the Taskforce would like to know about any scams that you have received.

Find out how you can help

ALERT An Introduction Agent scam is occurring in the Northern Territory but the "scammer" moves localities. Read details here

CONTACT US

Our location is 255 Canberra Avenue, Fyshwick
Our business hours are: 9am - 4.30pm


Fitness Industry Revised Code of Practice Draft

Public comments are invited on the Draft Revised Fitness Industry Code of Practice

Access to the draft is available from this linked page.


Continuing Professional Development for the Real Estate Industry

CURRENT MEDIA RELEASES

 


NEW PUBLICATIONS

Consumer Guide for Seniors - provides information to help people make good purchasing and financial decisions

Consumer Guide for ACT Seniors

Right It - Write It - provides examples of letters that can be used as the basis for resolving problems or disputes with traders If you would like a copy of either publication, send your name, address and a contact phone number to ORS@act.gov.au and a copy will be sent to you. Please specify the publication you would like.

 


Reality Check - a real estate guide for buyers and sellers in the ACT - download here (PDF 10.14 MB). Click here if you would like a copy to be sent to you.

 

Indigenous Consumer Guide - an information handbook to help Indigenous people understand their consumer rights.


Public Register of Building Compliance and Pest Inspection Reports

 


Shop Smart Tips


Site update - We are currently updating our publications. Over the next few weeks, a range of consumer FACT SHEETS will be added to the site.